PLEASE NOTE: We are currently NOT able to provide quotes for new customers for December orders. Please ONLY request a quote if you are looking to become a Novex customer in January. Thank you!
Services
Novex Delivery Solutions has served as one of the largest courier providers in Vancouver and the Lower Mainland for more than 30 years. Our fleet of nearly 100 vehicles includes bicycles, hybrids, cars and freight trucks to accommodate all delivery needs.
| Ultra | Direct Service | |
| Super Hot | 60-90 Minutes | |
| Hot | 2 Hour Service | *order by 3:00pm |
| Rush | 3 Hour Service | *order by 2:00pm |
| Regular | 5 Hour Service | *order by 12:00pm |
| Econo | Next Business Day by 3:00PM | *order by 3:00pm, business hours must be at least 9am to 4pm |
Note: Econo service is for deliveries up to 200 lbs actual or cubic weight.
Deadlines vary from the Fraser Valley (Pitt Meadows, Maple Ridge, Aldergrove, Abbotsford, and regions east of Abbotsford). Cut off times are one hour earlier, and service times require an additional hour.
Delivery times based on office hours of 8am – 5pm. Please include business hours in the instructions area of your order when they are different than “normal” business hours.
XTS: Super Hot evenings/weekends – direct service
FedEx Envelope: National delivery – small envelope – 1-3 business days
Envelope Pak: National delivery – large envelope (up to 5lbs) – 1-3 business days
FedEx Overnight: National delivery – packages larger than envelope – 1-3 business days
| Ultra | Direct Service | |
| Super Hot | 20 Minutes | |
| Hot | 35 Minutes | *order by 4:30pm |
| Rush | 1 Hour Service | *order by 4:00pm |
| Regular | 2 Hour Service | *order by 3:00pm |
| Econo | Next Business Day by 3:00PM | *order by 3:00pm, business hours must be at least 9am to 4pm |
Note: Bicycle delivery services only apply to envelopes under 5 lbs.
Whether you need to move an envelope or a shipment over 10,000 lbs, we have the right solution for you.
Novex Freight provides quality, reliable delivery solutions throughout the Lower Mainland and the Fraser Valley. Novex Freight has an extensive fleet of cargo vans, as well as 1-ton, 3-ton and 5-ton trucks to handle distribution of large shipments.
Our drivers are uniformed, fully trained to provide professional customer service and certified in the Transportation of Dangerous Goods (TDG).
Services
Note: Deadlines vary from the Fraser Valley (Pitt Meadows, Maple Ridge, Aldergrove, Abbotsford, and regions east of Abbotsford). Cut off times are one hour earlier, and service times require an additional hour.
FedEx invented the overnight shipping business more than 35 years ago and remains a market leader in express and deferred shipping today. We ship via FedEx Priority Overnight®, providing door-to-door, next-business-day, morning delivery to most metropolitan areas across Canada.
To place a national delivery, please contact our call centre at 604-278-1935 for a quote and estimated delivery times.
Novex uses a Variable Fuel Surcharge, which reflects the changing average price of fuel in the Lower Mainland. Should the price of gas decrease, so too will the surcharge rate. This system allows Novex to avoid frequent changes to its base shipping rates and allows the overall cost of shipping to vary (both up and down) with the market price of fuel.
The fuel surcharge applies to all courier and freight shipments tendered to Novex and is applied to the sum of the base shipping rate and additional weight charges.
* All rates are subject to a small annual increase effective June 1st *
We will post the current fuel surcharge on a monthly basis:
| Effective December 1-31, 2024 | 24% |
| Effective November 1-30, 2024 | 24% |
| Effective October 1-31, 2024 | 24% |
| Effective December 1-31, 2024 | 25.5% |
| Effective November 1-30, 2024 | 25.5% |
| Effective October 1-31, 2024 | 25.5% |
Weekly prices will be based on price published by MJ Ervin & Associates, a research company that monitors and analyzes the price of gas in cities across Canada. This fuel surcharge will apply only to vehicle deliveries and will not apply to bicycle deliveries.
If you have any questions regarding the Variable Fuel Surcharge, please contact us at 604-278-1935.
For more information, please visit the Forms and Documents section of our website.
