PLEASE NOTE: We are currently NOT able to provide quotes for new customers for December orders. Please ONLY request a quote if you are looking to become a Novex customer in January. Thank you!
Novex Couriers has new policies to ensure the safety of our customers and drivers for all residential and business deliveries. To limit the contact between customers and our delivery team during COVID-19, we will be asking for the receiver’s name only, and will not be obtaining a digital signature upon delivery.
The delivery should be left outside whenever possible. In cases where you would rather not leave it outside, please provide the phone number of the residence and our courier will call as he/she arrives so that the person can leave it outside safely, without having to physically hand it to the courier.
To ensure that our couriers can practice proper physical distancing, please help us by creating well marked courier areas in your offices and warehouses where drivers and bikers can pick up and drop off deliveries, when possible.
Novex is the first local courier in Canada to proactively take steps to reduce its impact on the environment and develop sustainable business practices.
Sign up with Novex today and help save the environment with every delivery!
Fill out our quick form
We create an account for you
Schedule a pickup, and relax while we take care of your delivery
More hybrids than any other same-day courier in Vancouver.
We are the first courier in North America to become Carbon Neutral.
We are proudly B Corp Certified!
We’re one of the largest local same-day couriers in the region. Our experienced team of drivers, customer service representatives and dispatchers – with a fleet of nearly 100 vehicles – make over 1,500 deliveries per day.
The staff at Novex have been nothing short of amazing!! They are very accommodating, considerate and proactive. We receive exceptional service every time we use your company.
– Orion Health
I cannot stress how grateful I am to the entire team at Novex for resolving my issue with such grace and overwhelming success. I am both pleased and privileged to do business with the Novex team.
– Stemcell Technologies
I have dealt with other courier companies and I get shifted from one person to another and have to hold on the line for hours, I do not have that problem with Novex. Thank you for everything you do.
– RE/MAX Westcoast
The staff at Novex have been nothing short of amazing!! They are very accommodating, considerate and proactive. We receive exceptional service every time we use your company.
– Orion Health
I cannot stress how grateful I am to the entire team at Novex for resolving my issue with such grace and overwhelming success. I am both pleased and privileged to do business with the Novex team.
– Stemcell Technologies
I have dealt with other courier companies and I get shifted from one person to another and have to hold on the line for hours, I do not have that problem with Novex. Thank you for everything you do.
– RE/MAX Westcoast
I wanted to tell the management team about what a wonderful job their employees are doing. I am impressed and very much satisfied by the fast and efficient service. The agents who pick up and drop off and the agents who take the orders on the phone – very informative indeed. I work for over 200 realtors as a receptionist and they have all kinds of requests and one mistake can mess up a lot of deals, as deadlines have to be made. I have dealt with other courier companies and I get shifted from one person to another and have to hold on the line for hours…I do not have that problem with Novex. Thank you for everything you do. Have a wonderful holiday and season’s greetings to you all.
I cannot stress how grateful I am to the entire team at Novex for resolving my issue with such grace and overwhelming success. I am both pleased and privileged to do business with the Novex team.
I wanted to write to tell you how happy we are using Novex. Café Etico and CoDevelopment Canada have been using Novex for years, and all of us have been impressed with the level of service we receive. Your drivers are all incredibly friendly, courteous, and efficient. They all smile and take our heavy coffee boxes without complaint at the same time as they go above and beyond by asking about any other packages they see to check if they are also for delivery. Your customer service staff have consistently impressed me, resolving any errors either made on my part or Novex’s (which have happened only rarely) quickly and without any hassle. So whatever you are doing, keep doing it, and we’ll keep sending out those packages.
I wanted to write and let you know how exceptional Novex has been this year. Both the drivers and the customer service representatives have been a pleasure to work with and we’d like to thank them all for their excellent service! Thank you very much for taking the time to read this and please pass on our thanks to all of your staff.
I just wanted to say thank you! The staff at Novex have been nothing short of amazing!! They are very accommodating, considerate and proactive. We receive exceptional service every time we use your company and I wanted to make sure that I let you know…THANKS SO MUCH! Seriously, you guys could have just delivered it and left it at that. It really means a lot to us that you took the time to call and ensure that everything was correct for the delivery location. Very much appreciated and I put in many good words to my manager about your company.
Want to turn your passion for cycling or driving into a career? Novex is always looking for great new couriers!
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